Frequently Asked Questions

Snaking punches a hole through blockages using an auger or cable, while hydro-jetting uses high-pressure water to completely clear grease, roots, and buildup from the entire pipe diameter. Hydro-jetting is ideal for recurring clogs and restores full flow. At The Good Guys Sewer & Drain, we often pair jetting with camera inspection to verify complete clearing.

A high-resolution camera is inserted directly into your sewer line to visually identify cracks, root intrusion, offsets, and blockages. This provides an accurate diagnosis before any digging or major repair work begins. It's especially useful for recurring backups and helps pinpoint exact problem areas, preventing unnecessary excavation.

Schedule a camera inspection if you experience recurring backups, slow drains in multiple fixtures, or foul odors from drains. It's also valuable before purchasing a property or planning landscaping and construction. At The Good Guys Sewer & Drain, we use inspections to provide honest assessments before recommending any repairs.

Recurring clogs often indicate deeper issues like root intrusion, pipe offsets, grease buildup, or damaged sewer lines. Professional-grade equipment clears blockages completely instead of just punching through them. A televised pipe inspection can identify the root cause and guide long-term solutions to prevent future backups.

Yes, tree roots seek moisture and can infiltrate cracked or offset sewer pipes, causing severe blockages and structural damage. This is common in older homes throughout Kenosha and Southeast Wisconsin. Hydro-jetting removes roots effectively, and camera inspections help assess the extent of damage before planning repairs.

Bubbling toilets usually indicate a blockage in your main sewer line, preventing proper venting and airflow. When water drains elsewhere, trapped air escapes through the toilet. This often signals a serious clog or sewer backup that needs immediate professional clearing to prevent overflow and contamination.

You need underground locating before any digging, landscaping, or construction to identify the exact location and depth of buried sewer lines. This prevents accidental damage to underground utilities and costly repairs. At The Good Guys Sewer & Drain, we use precise locating technology to support safe repair planning and property improvements.

Many homeowners use chemical drain cleaners that only provide temporary relief and can damage pipes over time. These products rarely clear blockages completely and may worsen root intrusion or corrode older lines. Professional augers and hydro-jetting remove the entire clog safely, addressing the underlying cause rather than masking symptoms.

High-use commercial kitchens should schedule drain cleaning every three to six months to prevent grease, food debris, and soap buildup. Regular maintenance reduces the risk of unexpected backups during busy periods. Hydro-jetting is especially effective for restoring full pipe diameter and improving long-term flow in commercial systems.

Yes, heavy rain can overwhelm municipal sewer systems or infiltrate cracked lines, causing basement floor drains to back up. This is common in Southeast Wisconsin during storm events. Professional clearing and camera inspection help identify whether the issue is debris buildup, line damage, or external water pressure affecting your system.

Immediately stop using all water fixtures and contact a professional sewer service. Sewage backups pose health risks and can cause water damage. Fast response is critical to identify the root cause—such as main line clogs or pipe damage—and restore flow using inspection, jetting, or mechanical clearing techniques.

Hydro-jetting is generally safe, but older or damaged pipes require careful assessment first. A televised camera inspection reveals cracks, offsets, or weakened sections before high-pressure water is used. At The Good Guys Sewer & Drain, we adjust pressure and techniques based on pipe condition to prevent further damage while effectively clearing blockages.